Privacy Policy

Effective Date: 08/07/2020

Privacy Policy

Effective Date: 08/07/2020

At Problem-To-Solution Inc. ("we," "our," or "us"), your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with us, including through our SMS messaging service. We are committed to handling your information securely and transparently.

1. Information We Collect

We collect the following types of information when you opt into our services:

a. Personal Data

  • Your name

  • Your phone number

  • Email address (if provided)

b. Usage Data

  • Device information

  • IP address

  • Interaction data (e.g., when messages are opened or links clicked)

c. Other Information

  • Payment details (if applicable)

  • Location data (if relevant to service delivery)

2. How We Use Your Information

We use the information collected to:

  • Deliver SMS messages, including updates, reminders, and support notifications.

  • Respond to your inquiries or requests.

  • Notify you about new courses, certifications, or promotions (if you’ve opted in).

  • Improve our services through user feedback and analytics.

  • Comply with legal obligations or resolve disputes.

3. How We Share Your Information

We value your trust and handle your data with care. We may share your information in the following situations:

  • With Service Providers: Third-party platforms that facilitate SMS communications or support service delivery.

  • With Business Partners: In cases where collaborative offers or services are involved.

  • As Required by Law: To comply with legal obligations, enforce agreements, or protect rights.

We do not sell or share your phone number or SMS consent with third parties for their marketing purposes.

4. How We Protect Your Information

Your personal information is stored securely using:

  • Encryption technologies.

  • Secure servers with access controls.

  • Regular audits of our security protocols.

While we strive to protect your information, no system is entirely foolproof. Please contact us if you have concerns about data security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access Your Data: Request a copy of the personal data we hold about you.

  • Update Your Data: Request corrections to your information if it is inaccurate or outdated.

  • Delete Your Data: Request deletion of your personal data, subject to legal or operational requirements.

  • Withdraw Consent: Opt out of SMS messages by replying STOP or emailing us at info@problemtosolution.com.

For further assistance, contact us using the details provided below.

6. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Changes will be posted on our website with the updated effective date. Significant changes may be communicated via email or SMS.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: info@problemtosolution.com

  • Phone: (888)-787-9467

Thank you for trusting Problem-To-Solution Inc. with your information.